Month: April 2016

Virtual Reception Is the Key to Being More Productive Part 1

Virtual Reception Is the Key to Being More Productive Part 1 POSTED BY APPANNA GANAPATHY In Part 1 of this article I would like to ask you a very important question: How productive are you really? I want you to think about your workday; more specifically, your morning routine to prepare for each day, your commute, your arrival at the office … every step. Think about what you do after you arrive at the office. Read More …

Should You Hire an In-House Receptionist?

Should You Hire an In-House Receptionist? POSTED BY APPANNA GANAPATHY Some of the challenges you could face with hiring someone in-house to answer your phones are: Sick days/annual leave Human resource management requirements Emergencies Administration Payroll and taxes Training/upskilling Time taken off for breaks/lunch No matter how skilled your in-house receptionist is, they’re still going to miss calls if they’re on a line, on a break, on leave or simply busy with other tasks.   Read More …